At ITBA Threads & Adventure, your safety and trust are our top priorities. Please be aware of scams and fraudulent activities that may impersonate our brand.

IMPORTANT NOTICE:
– ITBA Threads & Adventure will NEVER ask you for any money, donations, or payments not explicitly mentioned on your order invoice or confirmed during the checkout process on our official website.
– We do NOT request additional fees or charges over your shipping costs and the invoice amount.
– We do NOT initiate calls, messages, or emails asking for sensitive financial information, personal details, UPI payments, or third-party transfers unrelated to a confirmed order.

All payments to ITBA Threads & Adventure must be made ONLY through:
– Our verified payment gateway on the official website.
– Our official UPI ID (“ITBA Threads & Adventure” as account holder).
– Or via cheque made out in favour of “ITBA Threads & Adventure” to our registered banking details.

IMPORTANT: Our verified bank details and QR code for UPI payments are always mentioned on your official invoice, and that is the only account that should be used for making payments. Any other payment request or account details should be treated as suspicious.

If anyone contacts you claiming to be from ITBA Threads & Adventure and asks for extra payment, donations, or personal information:
– DO NOT share your details or transfer any money.
– Consider the request fraudulent and report it immediately.

Genuine ITBA transactions:
– All payment communication will reference our verified account name and details found on your invoice.
– For Cash on Delivery (COD), you only pay the exact invoice amount at delivery.
– Our customer support will only contact you for legitimate order and service queries.

How you can stay safe:
– If you receive any suspicious request, message, or call related to payment, please contact us directly at legal@itba.co.in or +91-9910882472 to verify authenticity.
– Never share OTPs, card numbers, passwords, or make payments to any account or UPI ID not officially associated with our brand.

Report Scams:
If you suspect any fraudulent activity, notify us and local authorities immediately. Help us protect our community by staying vigilant!

Thank you for choosing ITBA Threads & Adventure. We are committed to providing a safe, honest, and transparent experience for all our customers.